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Our Core Values Help Us Offer a Better Customer Experience
Last updated on November 21st, 2023 at 01:39 pm
We’ve come a long way since opening our doors in 2020. To accommodate the needs of our growing customer base, we now have a second shift working from 1:30 pm to 9:00 pm, ensuring a quick turnaround for precision fabricated parts. We’ve also increased our capabilities, adding a new laser-cutting machine for your next sheet metal prototyping project.
In spite of all these changes, one thing has stayed the same: our commitment to our core values.
Approved Sheet Metal aims to be the BEST at everything we do, whether we’re punching, forming, welding, or doing anything else you might need at our Hudson, New Hampshire metal shop. Here’s how we define being the BEST:
B - Better than yesterday
S - Sense of urgency
T - Treat others how you want to be treated
How We Become Better Than Yesterday
What does it mean for us to be better than yesterday? Living up to this ideal starts with the expectation that everybody at Approved Sheet Metal, from the executive office to the shop floor, strives for progress. There are always new ideas to explore and processes to improve on. And we actively seek opportunities to get better at everything we do:
- Better offerings. Our team constantly brainstorms ideas for new capabilities and services we can offer our customers. Take, for example, our new materials rack [link to materials blog post]. We know that having to choose and order materials can be a time-consuming process. So, what did we do? To increase efficiency, we began stocking common materials in-house. Now, we can guarantee an even faster turnaround.
- Better skills. Our team members are always learning new skills. Training everyone to understand new machines and workflows not only boosts our company’s value, but it also gives our employees a sense of fulfillment and achievement.
- Better lead time. Whether we’re responding to a quote, minimizing run time, or shipping an order, we prioritize efficiency-focused improvements. Your time is valuable, and we’re committed to helping you succeed—on time and on budget.
- Better quality. Producing the best quality parts requires the best equipment. We invest in new machines that produce the highest quality rapid prototyping and precision sheet metal work. Along with our new laser-cutting capabilities, we recently added silk-screening.
- Better service. When you call our Hudson, New Hampshire metal shop, a real person will always answer the phone, ready to assist you. No bots allowed! We also guarantee that we’ll read and respond to every email within 24 hours—no delay.
Approved Sheet Metal innovates so that you can, too.
Do you want to make parts that are better than yesterday? Give us a call today.
